Tools for Decision Making

Tools for Decision Making

Making decisions in a collaborative work environment can be pretty time consuming. Aside from any research or planning that might be needed to inform your process, big decisions often lead to meetings, presentations, discussions, and follow up documentation and...
Scale it Up

Scale it Up

TEDxIndianapolis Recap To scale or not to scale? That’s a question I’ve devoted considerable time pondering. Having spent the past eight-ish years in highly customized, service-oriented agencies with processes and creative inquiry that are challenging to scale, there...
The Magic of Experience Mapping

The Magic of Experience Mapping

Whether you realize it or not, you’ve already designed an experience for your audience. If you didn’t plan for it, you may have some unintentional interactions. Those accidental experiences might end up being good, but could also be chaotic, confusing,...
3 Powerful Meeting Tricks

3 Powerful Meeting Tricks

Running a great meeting takes a lot of things: planning, a solid agenda, the right space, supplies, and people. But even with the best plan in place, you may need a few facilitation tricks up your sleeve to keep your meeting on track. Here are a few of my favorites! ...
Challenging Values

Challenging Values

Core values can help people make key decisions, align with peers, and do their best work. When considered during the hiring process, values serve as a great lens for whether people will be a good culture fit. And they can be an essential glue for organizations in...
Scoping Your Rebrand

Scoping Your Rebrand

You have a sense that your brand is not resonating, now what? It’s not always easy to determine the scope of a branding project. You need to weigh a variety of factors, like the depth of research that may be needed to learn about your audiences, the equity built...