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Change is going to hurt a little. Trying new ways or working, letting go of old habits, restructures. It’s only natural as human beings to feel uncertain and uncomfortable. In my experience, people who act out or resist usually know deep down that change is needed. It...

There's something quite thrilling about having mastery of your domain, being in the zone, and zipping through your work. It feels good to be the expert.  Expertise often comes with the expectation of training others within your organization. But teaching is about much...

Since we don’t often get this level of undivided team attention and strategy time, it’s tempting to pack a team retreat full to the brim, so there’s no breathing room. This is one of the main cautions I share with people when I’m helping plan a retreat. It’s really...